Services have been restored to universal-api and dashboard.
Posted Oct 21, 2026 - 17:35 PDT
Update
We are continuing to investigate this issue.
Posted Oct 21, 2026 - 17:33 PDT
Update
We’ve applied the PHP patches and testing is underway in our lower environments. The dashboard remains offline out of an abundance of caution while we verify the fix, and no action is needed on your part.
We will provide the next update in 4 hours, or sooner if a significant status change occurs.
Thank you for your patience as we work to protect you and your data.
Posted Oct 21, 2026 - 13:44 PDT
Investigating
Two critical vulnerabilities in PHP, a widely used technology powering websites and applications, have created an internet-wide security issue affecting organizations and service providers.
Our "universal-api" — which powers the ISpot dashboard — relies on PHP and is potentially exposed. As a precaution, we're taking the dashboard offline until a patch is available and applied. We'd rather pause access briefly than leave a known door open.
We will share updates with you as they are available and appreciate your patience!